heybet Responsible Gaming —
Keep the fun safe
heybet believes entertainment should always be safe and controlled. Our tools and guidelines will help you play within healthy limits.
Our Safety Tools
Deposit Limit
Set your own limit on how much you deposit per day, week or month. This limit will prevent you from going beyond your budget and ensure financial control.
Time-Out Feature
Need a short break? Use the time-out option to temporarily close your account for anywhere between 24 hours and 30 days. During this period, logging in will be completely impossible.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account will be completely inactive for the set period and new registrations will also be blocked.
Betting History Review
View your transaction and betting history at any time. Analyse your spending patterns and decide to change habits if needed.
24/7 Support
If you feel gambling is becoming a problem, contact our support team. We are here for you in Bengali, 24 hours a day, 7 days a week.
Minor Protection
heybet strictly enforces a 21+ age limit. If anyone else uses your device, keep your password and PIN secure. Protecting children is our responsibility too.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself, use the responsible gaming tools or seek help:
You feel the urge to keep increasing your bets to recover lost money.
You have started prioritising gambling over family, friends or work.
Stopping feels difficult, and trying to quit causes discomfort.
You are spending money needed by yourself or your family on gambling.
You are lying to or hiding your gambling habits from people close to you.
Gambling feels like the only way to relieve stress, anxiety or loneliness.
You repeatedly end up spending more than your set budget.
For those aged 21 and above only
Participation on heybet is for individuals aged 21 and above only. Age is verified at registration and accounts of minors are closed immediately. Stay aware to protect the children and young people around you.
Use the Tools in 4 Steps
Log In
Log in to your heybet account and go to profile settings.
Responsible Gaming Menu
Click the "Responsible Gaming" tab — you will find all the tools here.
Choose Your Preferred Limit
Deposit limit, time-out or self-exclusion — select what you need.
Confirm
Save the selected setting. Changes will take effect immediately.
More About Responsible Gaming
What is responsible gaming?
Responsible gaming means gambling or betting in a way that keeps it a form of entertainment and never causes financial, social or mental problems. heybet believes every player has the right and opportunity to know their own limits. We have built a safe and reliable platform where a culture of responsible gaming is the highest priority.
How does the deposit limit work?
The deposit limit lets you set the maximum amount you can deposit within a given period. You can set daily, weekly and monthly limits separately. Once a limit is set, increasing it requires a 7-day waiting period, but reducing it takes effect immediately. This tool is especially useful for those who want to keep the fun within a budget.
The difference between self-exclusion and time-out
Time-out is a short-term break — typically from 24 hours up to a maximum of 30 days. During this period your account is temporarily inactive. Self-exclusion is a longer-term step — from 6 months up to several years. Once activated, the account cannot be reopened before the period ends. In both cases the process is completely free and immediate.
Best practices for responsible gaming
- See betting as entertainment — not as a source of income.
- Set a fixed budget before playing and stick to it.
- Avoid betting when drinking or feeling overly tired.
- Refrain from increasing bets to recover losses ("chasing losses").
- Spend time with family and friends — life is enjoyable beyond gambling too.
- Review your gaming habits regularly.
- Do not hesitate to seek support when needed — it is a sign of courage.
Protection of Minors
heybet's platform is for those aged 21 and above only. If children or teenagers have access to your computer or mobile device, make sure to keep password protection active, use device locks and never share your login details. Ensuring your child's digital safety is a shared responsibility between you and us.
Financial Safety Tips
Before taking part in online betting, set aside a specific portion of your monthly income as an entertainment budget. When transacting through bKash, Nagad or Rocket, the details of each transaction are recorded — review them at the end of the month. Never bet with borrowed money or savings. Remember — the minimum deposit at heybet is just ৳200, but staying within your means is always the smart choice.
Need Help? We Are Here
Get direct support
If you are concerned about your gambling habits or want to activate any tool, our support team is always ready. We help without judgement — your wellbeing is our priority.
Enjoy heybet's Best Games Safely
Enjoy cricket betting, slots and live casino within responsible gaming limits. Check our FAQ for any questions.